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Knowledge Ingestion Delays

Incident Report for Moveworks

Resolved

This incident has been resolved.

Posted Sep 17, 2026 - 23:03 UTC

Monitoring

A fix has been deployed and we are currently monitoring the results.

Posted Sep 17, 2026 - 21:46 UTC

Investigating

We are investigating an issue preventing scheduled knowledge ingestion jobs from running in the US region. As a result, the latest content may be delayed in being ingested. We apologize for the inconvenience.

The Assistant remains available and functional. Other regions are unaffected.

Posted Sep 17, 2026 - 20:15 UTC

This incident affected: Enterprise Search.