Moveworks Status

All Systems Operational

Enterprise Messaging Integrations Operational

Microsoft Teams Operational

Moveworks for Web Operational

Cisco Webex Teams Operational

Google Chat Operational

Slack Messaging Operational

Slack Apps/Integrations/APIs Operational

Slack Notifications Operational

Slack Connections Operational

Access Skills Operational

Account Access Operational

Group Access Operational

Software Access Operational

Smart Forms Operational

Enterprise Approvals Operational

Answers Operational

Concierge Operational

Triage Operational

Employee Communications Operational

Performance Insights Operational

Lookups Operational

Message API Operational

Business Queries Operational

Employee Experience Insights Operational

Multilingual Support (MLS) Operational

Creator Studio Operational

Paths Workspace Operational

Queries Workspace Operational

Events Workspace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

Ticket polling failure affecting multiple skills

Resolved - We want to inform you that the ticket polling related issue that we experienced has been resolved and all skills are now operational. We apologize for any inconvenience this may have caused. We strive to provide our customers with high levels of service and will continue to monitor the systems closely and make sure that everything remains up and running.
May 15, 12:24 UTC

Investigating - We have noticed some additional failures and we are investigating them. We will provide an update here as soon as we have more information on the failures.
May 15, 10:41 UTC

Update - As mentioned earlier, we are no longer noticing any failures, skills should be operational as usual. We will continue to monitor this for some more time.
May 15, 09:34 UTC

Update - We are no longer noticing any failures, skills should be operational as usual. We will continue to monitor this for some more time.
May 15, 08:59 UTC

Update - We are continuing to monitor this.
May 15, 08:19 UTC

Monitoring - We have identified the issue and have put a fix in place. We are continuing to monitor this before confirming the resolution.
May 15, 07:11 UTC

Update - We’re still actively investigating this issue. We’ll provide another update as soon as we have more information to share.
May 15, 06:45 UTC

Investigating - We are currently investigating an intermittent issue with ticket polling services that is causing failures to detect new and updated tickets, this is preventing the bot from taking action on tickets for ticket interception, triage, and concierge update notifications.
May 15, 06:11 UTC

May 14, 2023

No incidents reported.