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All Systems Operational

Enterprise Messaging Integrations ? Operational
Microsoft Teams ? Operational
Moveworks for Web ? Operational
Cisco Webex Teams ? Operational
Google Chat ? Operational
Slack Messaging ? Operational
Slack Apps/Integrations/APIs ? Operational
Slack Notifications ? Operational
Slack Connections ? Operational
Access Skills Operational
Account Access ? Operational
Group Access ? Operational
Software Access ? Operational
Smart Forms ? Operational
Enterprise Approvals ? Operational
Answers ? Operational
Concierge ? Operational
Triage ? Operational
Lookups ? Operational
Employee Experience Insights Operational
Multilingual Support (MLS) Operational
Creator Studio Operational
Paths Workspace Operational
Queries Workspace Operational
Events Workspace Operational
Plugins Workspace Operational
Control Center Operational
Channel Resolver Operational
Performance Insights ? Operational
Moveworks AI Assistant ? Operational
AI Assistant Analytics Operational
Employee Communications ? Operational
My Moveworks Portal Operational
Moveworks Setup Operational
Moveworks Documentation ? Operational
Support ? Operational
Community ? Operational
Productivity Boost Operational
Brief Me Operational
Quick GPT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Moveworks Setup & Agent Studio Error Handling Degradation
Resolved - This incident has been resolved.
Jul 2, 23:00 UTC
Monitoring - We have implemented a fix and are currently monitoring the results. We apologize for the inconvenience caused and appreciate your patience during this time. Thank you for your understanding.
Jul 2, 21:12 UTC
Identified - We have identified an issue in MW Setup and Agent Studio where error handling is broken. As a result, invalid configuration changes lead to failures without displaying valid error messages. Additionally, certain configuration screens are presenting the error message: "Cannot destructure property 'viewUpdateActionResponse' of '(intermediate value)' as it is undefined." when viewed.
Jul 2, 20:29 UTC
Jul 1, 2025
UI Issue with Advanced Filters in “Select Audience” – Employee Communications
Resolved - This issue has been resolved now. Thank you for your patience while we worked on this. We apologize for any inconvenience this may have caused.
Jul 1, 12:15 UTC
Identified - We are currently experiencing a UI issue in the Select Audience section of Employee Comms. When using advanced filters, the interface may incorrectly appear as if your selections have not been applied. However, please note that the selections are retained on the backend.

To proceed, kindly make your desired selections and click “Apply Condition” — the audience will be correctly selected despite the visual discrepancy.

We have identified the root cause of this UI inconsistency and are actively working on a fix. Thank you for your patience and understanding.
Jul 1, 10:48 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Moveworks Documentation Site Down
Resolved - This incident has been resolved.
Jun 25, 01:10 UTC
Monitoring - A fix has been implemented by the vendor, and it is currently being monitored.
Jun 24, 12:29 UTC
Investigating - Our documentation site is currently down. We are actively working with the vendor to restore access. We apologise for any inconvenience this may cause in the meantime.
Jun 24, 10:55 UTC
Jun 24, 2025
Jun 23, 2025
Moveworks On Prem Agent Outage
Resolved - This incident has been resolved.
Jun 23, 19:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results. This issue may have impacted product areas like Concierge/Ticketing, Channel Resolver, Approvals, Creator Studio, and others. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience during this time.
Jun 23, 18:46 UTC
Update - We are continuing to work on a fix for this issue.
Jun 23, 18:22 UTC
Update - We are actively working on a fix and appreciate your continued patience and understanding as we resolve this issue.
Jun 23, 18:18 UTC
Identified - We've identified an issue where Moveworks On-Prem agents aren't working as expected. We're actively investigating and will share more details as soon as we have more information. We appreciate your patience and understanding as we work to resolve this.

Impacted Regions: US, CA, EU, AU
Jun 23, 17:29 UTC
Agent Studio Compound Actions Configuration Screen Degradation
Resolved - The incident has been resolved. We appreciate your patience.
Jun 23, 18:32 UTC
Identified - We have identified an issue with the compound actions configuration page within Agent Studio which results in the "Sorry we cannot process your request this time" error upon page load. We are working to resolve this issue and restore the page functionality as soon as possible and appreciate your patience as we work through this issue.
Jun 23, 18:17 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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