All Systems Operational
Enterprise Messaging Integrations ? Operational
Microsoft Teams ? Operational
Moveworks for Web ? Operational
Cisco Webex Teams ? Operational
Google Chat ? Operational
Slack Messaging ? Operational
Slack Apps/Integrations/APIs ? Operational
Slack Notifications ? Operational
Slack Connections ? Operational
Access Skills Operational
Account Access ? Operational
Group Access ? Operational
Software Access ? Operational
Smart Forms ? Operational
Enterprise Approvals ? Operational
Answers ? Operational
Concierge ? Operational
Triage ? Operational
Employee Communications ? Operational
Performance Insights ? Operational
Lookups ? Operational
Message API ? Operational
Business Queries ? Operational
Employee Experience Insights Operational
Multilingual Support (MLS) Operational
Creator Studio Operational
Paths Workspace Operational
Queries Workspace Operational
Events Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023
Resolved - We want to inform you that the ticket polling related issue that we experienced has been resolved and all skills are now operational. We apologize for any inconvenience this may have caused. We strive to provide our customers with high levels of service and will continue to monitor the systems closely and make sure that everything remains up and running.
May 15, 12:24 UTC
Investigating - We have noticed some additional failures and we are investigating them. We will provide an update here as soon as we have more information on the failures.
May 15, 10:41 UTC
Update - As mentioned earlier, we are no longer noticing any failures, skills should be operational as usual. We will continue to monitor this for some more time.
May 15, 09:34 UTC
Update - We are no longer noticing any failures, skills should be operational as usual. We will continue to monitor this for some more time.
May 15, 08:59 UTC
Update - We are continuing to monitor this.
May 15, 08:19 UTC
Monitoring - We have identified the issue and have put a fix in place. We are continuing to monitor this before confirming the resolution.
May 15, 07:11 UTC
Update - We’re still actively investigating this issue. We’ll provide another update as soon as we have more information to share.
May 15, 06:45 UTC
Investigating - We are currently investigating an intermittent issue with ticket polling services that is causing failures to detect new and updated tickets, this is preventing the bot from taking action on tickets for ticket interception, triage, and concierge update notifications.
May 15, 06:11 UTC
May 14, 2023

No incidents reported.