Moveworks Status

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All Systems Operational

Enterprise Messaging Integrations Operational

Microsoft Teams Operational

Moveworks for Web Operational

Cisco Webex Teams Operational

Google Chat Operational

Slack Messaging Operational

Slack Apps/Integrations/APIs Operational

Slack Notifications Operational

Slack Connections Operational

Access Skills Operational

Account Access Operational

Group Access Operational

Software Access Operational

Smart Forms Operational

Enterprise Approvals Operational

Answers Operational

Concierge Operational

Triage Operational

Lookups Operational

Employee Experience Insights Operational

Multilingual Support (MLS) Operational

Creator Studio Operational

Paths Workspace Operational

Queries Workspace Operational

Events Workspace Operational

Control Center Operational

Channel Resolver Operational

Performance Insights Operational

Next-Generation Copilot Operational

Copilot Insights Operational

Employee Communications Operational

My Moveworks Portal Operational

Moveworks Setup Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

Moveworks for Web Outage

Resolved - We would like to inform you that we identified and resolved an issue affecting Moveworks for Web. During this outage, users might have experienced difficulties in interacting with the Moveworks for Web bot. We sincerely apologize for any inconvenience this may have caused you.

Duration: September 13, 4:30 AM - 5:45 AM PST
Sep 13, 08:30 UTC

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

Default Icon Displays in Microsoft Teams Web App and New Teams Desktop Client instead of Bot Avatar

Resolved - Microsoft has confirmed the fix is fully deployed and the avatar icon issue is resolved.
Sep 10, 17:28 UTC

Update - Microsoft Teams' fix deployment has been delayed past the initial 8/22 ETA. Please refer to the published Microsoft ICM and communication for more details on when the fix will be available.
Aug 30, 19:08 UTC

Update - Microsoft has informed us that the fix is being rolled out and should be available by Aug 22.
Aug 6, 21:39 UTC

Identified - Some users may see a default icon in the Microsoft Teams Web app and the New Desktop client instead of the expected Bot Avatar, however, the bot will continue to function as expected.

Microsoft has identified a recent feature release that was not fully implemented into the service. They've included that feature in the upcoming deployment which they expect will alleviate impact.

The Teams deployment is expected to alleviate impact on August 5th, 2024. For more details, Teams administrators can review the Microsoft Service Health Issue Advisory TM810917 in the Microsoft 365 Admin Center.
Jul 12, 16:00 UTC

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.