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Moveworks Assistant in Microsoft Teams Not Responding

Incident Report for Moveworks

Resolved

This incident has been resolved.

Posted Oct 01, 2026 - 17:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 01, 2026 - 16:11 UTC

Update

We are continuing to investigate and identify a mitigation. We sincerely apologize for the ongoing disruption.

Posted Oct 01, 2026 - 15:56 UTC

Investigating

We're investigating an issue affecting the Moveworks Assistant in Microsoft Teams. Users report the bot entering a "thinking" state with no response. In some cases, users are not receiving responses as expected. We are actively working on resolving this issue and will provide updates shortly. We apologize for the inconvenience caused.

Posted Oct 01, 2026 - 15:20 UTC

This incident affected: Enterprise Messaging Integrations (Microsoft Teams).