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On-premise agent dependent skills degraded

Incident Report for Moveworks

Resolved

This incident has been resolved as of 12:30 PM PST.

Duration: 9:55 AM PST - 12:30 PM PST

Posted Mar 30, 2023 - 19:45 UTC

Investigating

We are currently investigating an issue where users are encountering failures while using the skills ( Access Account, Group Access. Access Software, Triage , Ticket notifications etc) that are dependent on on-premise agents.

Posted Mar 30, 2023 - 19:19 UTC

This incident affected: Access Skills (Account Access, Group Access, Software Access) and Concierge, Triage.