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Incident Report for Moveworks

Resolved

This incident has been resolved.

Posted Oct 01, 2025 - 20:26 UTC

Identified

We have identified an issue where users are encountering an error message: "Oops, there is something wrong. Please try again later." This problem occurs when attempting to load User Insights, Plugin Insights, and Raw Interactions under the Analytics section in My Moveworks Portal.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Our team is actively investigating the root cause and is committed to restoring full service as quickly as possible.

Impacted Regions : All Regions

Posted Oct 01, 2025 - 20:09 UTC

This incident affected: AI Assistant Analytics (AI Assistant Insights).