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AI Assistant Failures

Incident Report for Moveworks

Resolved

We recently identified and resolved an issue affecting our AI Assistant, which caused slow response times and unresponsiveness for some users. The issue occurred on August 19, 2025, starting at 11:35 PM PST, and was resolved by August 20, 2025, at 12:45 AM PST.

We apologize for any inconvenience this disruption may have caused. We are actively working on improvements to prevent similar issues in the future.

Thank you for your understanding.

Posted Aug 20, 2025 - 06:30 UTC