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Tool Studio Admins Unable to Edit Connectors or Script Actions

Incident Report for Moveworks

Resolved

This incident has been resolved.

Posted Oct 15, 2026 - 22:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2026 - 19:46 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 15, 2026 - 18:52 UTC

Identified

We have identified an issue affecting Tool Studio admins. Admins are seeing a “You do not have the role needed to perform this action” error when creating or updating connectors, and Script Actions in Agent Studio are failing to load, even though their permissions are configured correctly. Our engineering team is investigating the root cause and actively working on a fix. We don’t have a workaround yet, and we will share the next update as soon as we have more information.

Impacted Regions: All

Posted Oct 15, 2026 - 18:22 UTC

This incident affected: Tools Studio (Plugins Workspace) and Connectors.