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Moveworks Copilot degradation due to OpenAI outage
Incident Report for Moveworks
Resolved
At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved.
Posted Dec 12, 2024 - 07:24 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 12, 2024 - 02:38 UTC
Monitoring
We are continuing to monitor the updates from OpenAI. As of 6:36 PM PST, OpenAI's service is partially recovered.
Posted Dec 12, 2024 - 02:38 UTC
Update
We are continuing to investigate this issue.
Posted Dec 12, 2024 - 01:37 UTC
Investigating
We've detected an issue causing some users in our US, Canada and Australia datacenters to experience degraded performance in Copilot, stemming from the current OpenAI outage https://status.openai.com/incidents/ctrsv3lwd797

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Posted Dec 12, 2024 - 01:00 UTC
This incident affected: Next-Generation Copilot.
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