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Embedded AI Assistant Degradation

Incident Report for Moveworks

Resolved

We have identified and resolved an issue that caused delayed notifications or responses in the Embedded AI Assistant, which only appeared after users refreshed their browser. The impact was limited to customers in the Enterprise Search Limited Preview across all environments except Gov Cloud. Services have been fully restored and are operating normally, and we apologize for the inconvenience caused.

Posted Sep 26, 2025 - 14:30 UTC