This incident has been resolved. The Service Health Advisory that you can look up in your M365 Admin center Service Health section is TM1230990.
Posted Feb 12, 2026 - 08:17 UTC
Monitoring
A fix has been implemented by Microsoft for the issue, we are continuing to monitor the results.
Posted Feb 12, 2026 - 06:12 UTC
Identified
We have received acknowledgment of the issue from Microsoft and are actively collaborating with them to resolve it. We will share further updates as we have more information.
Posted Feb 12, 2026 - 05:25 UTC
Investigating
We are currently investigating an issue affecting some users who are unable to chat with the Moveworks AI Assistant in Microsoft Teams, although the bot remains reachable in other platforms. Customers are still receiving employee communications and notifications from the bot. We are actively working on a resolution and we will keep you posted with updates as we learn more. We sincerely apologize for the inconvenience caused.
Posted Feb 12, 2026 - 04:26 UTC
This incident affected: Enterprise Messaging Integrations (Microsoft Teams).
