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Issues with Ticketing Actions in Moveworks JIRA Integration

Incident Report for Moveworks

Update

Our engineering team is continuing to work on a fix for the issues.

We will post another update as soon as more information is available. We appreciate your continued patience.

Posted Aug 29, 2025 - 19:41 UTC

Update

We are actively working on a solution for this issue. Thank you for your patience.

Posted Aug 28, 2025 - 21:50 UTC

Identified

We are currently experiencing an issue with the JIRA integration, where users may encounter failures or not receive confirmations or notifications related to ticketing actions. Our team is actively working to resolve this problem and restore full functionality as quickly as possible. We apologize for any inconvenience and greatly appreciate your patience and understanding during this time.

Impacted Regions: All

Posted Aug 28, 2025 - 17:14 UTC

This incident affects: Concierge.