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Moveworks Copilot degradation due to OpenAI outage

Incident Report for Moveworks

Resolved

This incident has been resolved.

Duration: 16:08 PST - 17:49 PST
Impacted Regions: US, CA and AU
Posted Dec 05, 2024 - 02:36 UTC

Monitoring

As per the latest update from OpenAI the issue has been mitigated as of 17:49 PST. They are currently monitoring for any further issues.

Duration: 16:08 PST - 17:49 PST
Impacted Regions: US, CA and AU.
Posted Dec 05, 2024 - 02:14 UTC

Identified

We've detected an issue causing some users to experience degraded performance in Copilot, stemming from the current OpenAI outage https://status.openai.com/incidents/55qs3vq1m35z.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Posted Dec 05, 2024 - 01:53 UTC
This incident affected: Moveworks AI Assistant.