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Some users are not seeing the Moveworks bot logo in Microsoft teams
Incident Report for Moveworks
Resolved
We have identified a display issue within Microsoft Teams, following a recent MS Teams update, where some users may not see the Moveworks bot logo as expected. To address this, we recommend the following troubleshooting steps for individual users:

1. Ensure you are using the latest version of Microsoft Teams.
2. Quit Microsoft Teams and then relaunch the application.
3. Remove the Moveworks bot from your Teams and then add it back again from the apps section.

If the issue persists after trying these steps, please do not hesitate to contact the Moveworks support team for further assistance.
Posted Apr 19, 2024 - 16:00 UTC