Issue Affecting Approval Requests

Incident Report for Moveworks

Resolved

This incident has been resolved.

Posted Aug 12, 2026 - 14:38 UTC

Monitoring

We identified an issue affecting multiple customers where approval requests were processed successfully, but users encountered a “You don’t have access to the request” error when retrieving the updated record.

Engineering has deployed a fix and is currently monitoring the system to ensure stability. We will share additional updates as they become available.

Posted Aug 11, 2026 - 17:45 UTC

This incident affected: Enterprise Approvals.