Resolved -
This incident has been resolved. Thank you for your patience.
Duration: 7:20 AM PST - 8:18 AM PST Impacted Region: US
Aug 13, 16:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 13, 15:23 UTC
Investigating -
We are currently investigating an issue affecting AI Assistant, which is causing slow response times and timeouts for some users. We understand the impact this has on your operations and are working diligently to resolve the issue as quickly as possible. We will provide updates as soon as more information is available. Thank you for your patience and understanding.
Aug 13, 15:06 UTC
Resolved -
We are pleased to inform you that the issue affecting My Moveworks portal access has been resolved. Thank you for your patience and understanding. If you experience any further issues, please don't hesitate to reach out to the Moveworks Support Team.
Aug 6, 17:25 UTC
Identified -
We have identified an issue affecting some customers who are unable to log into the My Moveworks portal. This issue specifically impacts customers using SAML SSO configuration. We apologize for any inconvenience this may cause and are actively working on a solution. We will keep you updated on our progress. Thank you for your patience and understanding.